customer service Archive

How Do You Conduct Onboarding for New Customers?

We often hear about onboarding new hires during their initial period of joining a company, but how about onboarding customers? Is it really needed? Unfortunately, the answer is yes. How your team manages new clients onboarding will determine, whether they will be loyal to your product and service or choose to never come back after

Startups Not Only Need Talents For Tech Roles!

Startups are commonly known to be tech companies who work on many technology strategies and digital products. Web developers, back ends, front ends, and SEO engineers are some positions you frequently see from these startups when they are hiring, especially new startups. However, are startups too exclusive for those who cannot code at all? If